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Frequently Asked Questions (FAQ)
What is mobile car detailing?
Five Star Shine - Mobile Detailing of Northern Utah brings professional car cleaning services directly to your driveway, so there’s no need to drive to a shop. We offers convenient, high-quality detailing at your location, making it easy to keep your car looking its best. When you ask for mobile detailing near me, we got you covered!
What areas does Five Star Shine service?
We provide mobile detailing services across Northern Utah, including Davis County, Weber County, Salt Lake, and surrounding areas. We are located in the Roy, Utah area.
How do I book a mobile car detailing service?
Booking is easy at fivestarshinecorp.com. Just choose your service, pick a time, and we’ll confirm your appointment for a seamless, hassle-free experience. We will send an email and text message confirmation in which you can ask any questions needed about the service you are needing.
What do I need to provide on the day of service?
We need enough space around the vehicle to work comfortably, plus access to an electrical outlet and/or a water source. These help us deliver top-quality detailing without delays.
Do I need to be available during the detailing service?
As long you give us access to your vehicle... we can get right to work. We need access to the keys for your car, van, truck, or suv that we are working on so that we do not lock ourselves out or set off any alarms. We can take the payment digitally over the phone and we will lock up and put your keys in a safe customer requested area. While it’s helpful if you’re available when we start, you don’t need to stay the entire time. As long as we have access to your vehicle, we’ll take care of everything.
How long does a full interior car detailing take?
A full premium interior detailing usually takes 3-4 hours, depending on your vehicle’s size and condition. This varies greatly depending on the type of job and how intense. Sometimes it can take 6-7 hours if we are needing to remove extreme pet hair, stains, kid's messes, biohazard, and size of vehicle. Pricing varies based on time and cleaning solutions used.
What if there’s bad weather on my appointment day?
Our team is prepared to work in a variety of weather conditions, including light rain, cold, and heat. However, if the weather is too severe, like heavy rain, freezing temperatures, or snow, we may need to reschedule to ensure the quality of our work. If this happens, we’ll reach out to reschedule, with your satisfaction and our teams safety as our top priority.
Can you remove tough stains and odors?
Yes, we specialize in deep cleaning, including stain removal and odor elimination. Results may vary based on the severity of the stain, and we’ll discuss expectations with you as we work. Severe odor removal options are available.
What’s included in a full interior detailing service?
Our full interior detailing includes deep vacuuming, shampooing of seats and carpet, stain removal, leather conditioning, dashboard and panel cleaning, window polishing, while removing any grease, oil, and grime from the steering wheel and doors, leaving your car’s interior looking and smelling fresh. We work meticulously to provide the very top-notch clean possible making sure to get in hard to reach area, in all of those cracks and crevices. We do a complete job! We can handle any type of job.
Discounts and Subscriptions available
We offer special discounts for regularly scheduled company fleet vehicles and customers who sign up for our subscription detailing service. If you have multiple vehicles that need regular care, or if you want consistent service at a discounted rate, our subscription service can help. Please contact us for more details on these services!
Payments Accepted
We accept a variety of payment after completion of service. We can accept cash, Venmo, PayPal, Cashapp, or debit/credit.
Cancellation Policy
We accept bookings 7 days a week. We just ask to please keep us updated with any changes to your appointment. Please give us an update in advance so that we have time to fill your appointment time if needing a cancellation.
We Strive For 100% Satisfaction
We continually change and update our cleaning products, services, and efficiency with everything related to our business. Trying to improve every day, after every job, and after every customer's comments and reviews. We want to be the best of the best!